FAQ
Practical answers adapted from the live Chub Cay FAQ — transportation, utilities, reservations, and visiting the island.
We offer complimentary transportation. Call our front desk at (786) 209-0025 to arrange a ride. Arriving by boat? Radio channel 68 for transport to customs. Don’t forget a complimentary island tour to see all of Chub Cay.
The majority of our staff are originally from Nassau and other out-islands of the Bahamas. We provide room and board on island as a token of appreciation for the time they spend away from family and friends.
The entire island is powered by the sun, with battery storage for nighttime. That has cut our diesel use by about 90%, and the system delivers 99.97% uptime. You can watch the plant live at solar.chubcay.com. Water comes from an on-site reverse-osmosis system.
Yes. Island internet is provided by Starlink on a commercial plan. Unlike residential Starlink, commercial service is billed by the gigabyte, so we cannot absorb unlimited use as a free amenity. To keep access fair and available for everyone, we pass data cost through to members and guests based on how much they use. To get online, open your phone or laptop, join the island Wi‑Fi network, and follow the on-screen steps to create an account and purchase data. Connectivity can still vary with weather and satellite conditions, as with any remote island service. Ask the front desk if you need help.
Appointments are necessary to tour the island as a prospective member or to view real estate. Call (786) 209-0025 or email the club to schedule.
Reservations created through our verified platforms are accepted. Confirmation is required at check-in. Cancellation policies vary by hotel and marina booking; larger multi-unit reservations may require longer notice.
Due to limited staffing, villas are not serviced daily. Extra towels or toiletries can be requested via the front desk. Optional light cleaning is available for a fee when booking.
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